Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Estimated delivery is 7–15 business days after processing. Many items ship from US supplier warehouses and arrive faster — often within 3–10 business days. A smaller number of specialty items ship from overseas partner warehouses and can take longer. Delivery windows are estimates, not guarantees, and delays occasionally occur due to carrier or customs processing outside our control.
Shipping Costs
Shipping charges for your order are calculated and displayed at checkout. We do not currently offer free shipping.
Orders With Items From More Than One Supplier
Our catalog is fulfilled by several different suppliers. If your order contains items from more than one of them, those items ship separately in separate packages, and your checkout total will include a shipping charge for each shipment. This is not a duplicate charge — it reflects the number of packages being sent to you. Each package is tracked separately and they may arrive on different days.
Order Tracking
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 48 hours for the tracking information to become available. If your order ships in more than one package, you will receive a tracking number for each.
Lost, Damaged, or Delayed Orders
Future Comfort Products LLC is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact us at futurecomfortproducts@gmail.com with your order number and a photo of the item’s condition. We will work with you to resolve the issue.
Questions
If you have any questions about your shipment, contact us at futurecomfortproducts@gmail.com.